Last updated: 12th Feb 2024

At Secure Travels, we understand that plans can change, and we aim to provide flexibility for our customers. Please review our cancellation policy carefully before making a booking:

1. Cancellation Timeframe:
– Cancellation requests must be submitted within the specified timeframe mentioned in the booking confirmation. The timeframe may vary depending on the type of service booked.

2. Cancellation Fees:
– Cancellation fees may apply, and the amount depends on the time remaining before the scheduled travel date. The fees are outlined in the booking confirmation and are subject to the policies of the respective service provider.

3. Non-Refundable Services:
– Some services may be non-refundable, and the booking confirmation will clearly indicate if this is the case. Non-refundable services are not eligible for cancellation refunds.

4. Refund Processing:
– Refunds, if applicable, will be processed within a reasonable timeframe after the cancellation is approved. The refund method and duration may vary, and Secure Travels is not responsible for any delays caused by external payment processors.

5. Partial Cancellations:
– In the event of a partial cancellation of a booking (e.g., reducing the number of travelers), the cancellation fees will apply to the canceled portion according to the specified timeframe.

6. Force Majeure:
– Secure Travels and its service providers are not responsible for cancellations or changes due to unforeseen circumstances, including but not limited to natural disasters, political unrest, or any other force majeure events. In such cases, we will work to find alternative solutions or reschedule the service.

7. Service Provider Policies:
– Cancellations are subject to the specific terms and conditions of the service provider. Secure Travels will adhere to these policies when processing cancellation requests.

8. Change of Plans:
– If your plans change, please inform us as soon as possible. We will do our best to assist you in modifying your booking or finding alternative solutions.

9. Contact Us:
– If you have any questions or need assistance with cancellations, please contact our customer support team at contact@securetravels.in.

By making a booking with Secure Travels, you acknowledge and agree to abide by the terms of this cancellation policy. Secure Travels reserves the right to update or modify this policy at any time.